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HCA National Awards 2017

  • Wilma Wilkie Outstanding Service
  • Caterer of the Year
  • Catering Service of the Year
  • Chairman’s Choice
  • Staff, Health & Well-being
  • Trade Stand

 

The HCA awards were established to recognise exceptional commitment and devotion to healthcare catering and quality patient service. More than 50 Members have joined the exclusive roster of Award winners, having demonstrated their dedication and ability to improve the standards of catering and customer care within their respective hospitals – and consequently further the aims of the HCA.

The following awards are intended to encourage and acknowledge professional excellence across the catering services covered by HCA members, which have lead to improved, lasting and replicable outcomes in healthcare catering provision.

Eligibility – The nominee must be a Full Member of the Hospital Caterers Association. (For the Catering Service of the Year Award at least one person must be a Full Member).

You have until Friday, 3rd February 2017 to submit your nominations and the winners will be announced at the presentations will be made at the Presidents Awards Dinner at the National Leadership and Development Forum 2017 at Titanic Centre, Belfast on 6th April 2017.

 

For each entry please complete an application form. Any supplementary information or examples of evidence, such as pictures, menus, procedures, qualifications etc. must also be included. It is extremely important that the Awarding Criteria detailed is met.

The closing date for entries is Friday, 3 February 2017.

The categories are:

The Wilma Wilkie Outstanding Service AwardHCA logo

(Sponsored by the HCA)

“Wilma Wilkie placed great emphasis on providing outstanding service to our customers and her legacy lives on in supporting the HCA Outstanding Service Award.”

This Award is presented to an outstanding professional who is a Full, Life or Honorary Member of the Association. The individual must have given many years of service to healthcare catering.

Submission Requirements:

  • Completed entry form.
  • A résumé of the person being nominated and this should include the following:
    • Background of the nominee’s involvement with the Hospital Caterers Association;
    • Brief history of their career within the NHS;
    • Details of any outside interests that reflect on the nominee’s character;
    • Achievements whilst employed in NHS catering.
  • A reference from either a current or past National or Branch Officer.

 

Caterer of the Year AwardHobart logo

(Sponsored by Hobart UK)

“Hobart UK are delighted to sponsor the Award for the Hospital Caterer of the Year, in recognition and celebration of the significant contribution the Hospital Catering Manager makes to the well-being and recovery of the patient, the patient experience and to the staff and visitors who use their services.”

The nomination should include a completed entry form, covering letter informing the judging panel of the proposer’s name, position and contact details, and a resumé of the person being nominated, which must include the following:

Submission Requirements:

  • Completed entry form.
  • A résumé of the person being nominated and this should include the following:
    • Background of the nominee’s involvement with the Hospital Caterers Association;
    • Brief history of their career within the NHS;
    • Evidence of the achievement/supporting documentation during the period January 2015 to December 2016 that have been instrumental in having a positive impact in particular to Patient experience and showing the focus and delivery of the ‘Last 9 Yards’.
  • A reference from either a current Branch Officer/employing authority.

 

Catering Service of the Year AwardHCA logo

(Sponsored by the HCA)

Nominations to be submitted by a Catering Service providing patient catering services to an NHS Trust/Board.

Submission Requirements:

  • Completed entry form.
  • A résumé of the service team being nominated and this should include the following:
    • Patient/Restaurant menu’s;
    • Latest EHO reports;
    • Photograph of the team;
    • List of the departments;
    • Number of staff/Staffing structure;
    • Evidence of achievements during previous 12 months which should include.
  • Patient experience and showing the focus and delivery of the ‘Last 9 Yards’.
  • Collaborative working with ‘power of 3’.
  • Driving fundamental positive change:
    • Financial trading activity for non-patient areas and cost per patient day;
    • Service information.
  • Name of hospitals/sites.
  • Number of beds.
  • Type of production and service.
  • Food waste percentage.
  • Patient satisfaction levels %.
  • Number of formal complaints in past 12 months.

Three teams will be shortlisted based upon the quality of the information provided, its presentation and content. An on-site inspection may also be carried out by the judges before the finalist is chosen.

 

Chairman’s Choice AwardHCA logo

(Sponsored by the HCA)

The Branches of the HCA are the cornerstones of the Association, providing an active professional support network around the UK and Northern Ireland for healthcare catering professionals who face the same challenges the industry brings and are striving for similar targets. Each year the National Chairman presents the Chairman’s Choice Award to the HCA Branch which has displayed an exceptional commitment and outstanding contribution to its Members and the Association over the preceding 12 months.

Submission Requirements:

  • Completed entry form.
  • Written nominations (500–1,000 words) should demonstrate:
    • The efficiency with which Branch Officers have undertaken their duties, including the timely submission of Minutes and Accounts;
    • The energy of the Branch as evidenced by frequency of Branch meetings and subsequent actions;
    • Branch recruitment and Membership retention;
    • Organisation of educational/training events, including inter-Branch activities;
    • Social events for Members

 

Staff, Health & Well-being AwardUnilever logo

(Sponsored by Unilever)

“Unilever Food Solutions are delighted to sponsor the new Staff, Health & Well-being Award, in recognition and celebration of the significant contribution the Hospital Catering Manager makes to the well-being of the customers who use their services.”

This new award brings a focus to the partnership working showing the importance of the catering service to support staff whilst at work.

Submission Requirements:

  • Completed entry form.
  • A résumé of the nominated team, which should show how the efforts of a catering service have contributed to Staff, Health & Well-being:
    • Reinforced public health promotion and prevention Initiatives;
    • Setting examples for other industries to follow;
    • Healthier food for NHS staff and Visitors;
    • Marketing and Promotional activities showcasing initiatives.
  • Evidence/supporting documentation of the achievements during the period January 2016 to December 2016 that have been instrumental in having a positive impact on staff health and well-being.

 

Trade Stand Award

Our events would not be achievable without the support of the trade. This Award is presented to the Trade Stand that in the eyes of the judging panel of the President and Vice-President stood out for them at the National Leadership and Development Forum.

 

Entry forms:

All entries can be submitted by filling in the online HCA Awards Entry Form, or alternatively download the entry form, which can then be filled in and emailed back to NatSecretary@hospitalcaterers.org with any supplementary information.

It is extremely important that the Awarding Criteria detailed for each category is met.

Plus:

  • for each entry please download and complete an official entry form,
  • entry forms will be emailed to all Members,
  • any supplementary information or examples of evidence, such as pictures, menus, procedures and qualifications must be included.

Eligibility:

  • The nominee must be a Full Member of the Hospital Caterers Association.
  • For the Catering Team Award, at least one person must be a Full Member.

Remember:

  • To complete each entry form in full.
  • To include supporting evidence with your entry form.
  • The closing date for entries is 3 February 2017.

For help you with your submission please contact HCA National Secretary, Janice Gillan, by email (NatSecretary@hospitalcaterers.org). To ensure all entries are received, please email your completed forms to NatSecretary@hospitalcaterers.org

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Previous HCA National Awards

 

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